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Reflecting on 2023: Achievements Through Hard Work, Focus, and Community Impact

1/30/2024 | helenz
Ken Smith, COO

As we bid farewell to another eventful year, it is essential to reflect on our achievements and the impact we have made as a company. In 2023, through hard work, focus, and a commitment to adding value to our customers, co-workers, and communities, we were able to create meaningful change. In this blog post, we celebrate our accomplishments and highlight our dedication to supporting the City of Hope, a charitable organization that plays a vital role in improving lives.

Delivering Value to Customers:
One of our key achievements in 2023 was our unwavering commitment to providing exceptional value to our customers. By listening to their feedback and understanding their evolving needs, we were able to enhance our products and services, ensuring customer satisfaction. Our on-time delivery rate consistently exceeded 95% to our customers. We developed innovative solutions and maintained a proactive approach in meeting and exceeding expectations, solidifying our reputation as a long-time trusted partner.

Taking Care of Our Co-Workers:
At the heart of our success lies our talented and dedicated workforce. In 2023, we prioritized employee well-being. Through comprehensive training programs, we empowered our co-workers to take care and work safely resulting in improving our safety Total Recordable Incident Rate (TRIR) year over year.

Supporting the City of Hope:
Our commitment to making a difference extended beyond the confines of our organization. In 2023, we partnered with the City of Hope, a renowned charity that provides medical research, patient care, and support to those facing life-threatening diseases. Through various fundraising activities and volunteering efforts, including Ride for Hope, we contributed to the invaluable work of this organization, helping them bring hope and healing to countless individuals and families in need.

As we reflect on the achievements of 2023, we take pride in the hard work, focus, and dedication demonstrated by our entire company. Our passion for delivering value to our customers, taking care of our co-workers, and making a positive impact in our communities has been at the forefront of our efforts. As we move into 2024, and challenges of interest rates, continued war in Ukraine and the Middle East, and a U.S. presidential election, we look to build upon these achievements, continuing to add value, and make a meaningful difference in the lives we touch with our life-essential products.

One thought on “Reflecting on 2023: Achievements Through Hard Work, Focus, and Community Impact

  1. Congratulations on your dedication to excellence… Steering the ship in healthy and successful ways! We are proud to be part of the Deflecto team!!

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